TRANSFORMING CUSTOMER EXPERIENCES

Merkle helps the best brands in the world create competitive advantage through people-based customer experiences.

Salesforce Partner

Merkle honoured twice as a Salesforce partner

Only full-service Salesforce agency partner in Forrester Wave and appointment of three Salesforce Marketing Champions

Merkle reference: Siemens

Together we shape the communication of the future

Together we shape the communication of the future

Our holistic service offering to drive your digital success

CX Consulting

Data Transformation

Digital Transformation

News

Adobe Summit. Bossard e-commerce. DevOps.

Merkle case study: insights into the new user experience of Mann+Hummel

Outstanding brand experience for MANN+HUMMEL

With Adobe Experience Cloud, we create modern websites and a consistent brand experience for Mann+Hummel brands. Read more about the project.

We are more than 1800 experts celebrating diversity

Merkle employees celebrate together — We love partying – especially when the Merkle band is on stage

We love partying – especially when the Merkle band is on stage

Woman working on laptop at Merkle Frankfurt — Work wherever you like to – at your desk, in the café or at home

Work wherever you like to – at your desk, in the café or at home

Woman having a coffee break at St. Gallen Merkle Office — The joy within our daily work is our main focus

The joy within our daily work is our main focus

Become part of the team

Discover our culture and job opportunities

Merkle Whitepaper Journey Orchestration illustration

Customer Journey Orchestration

From maps to journeys: Learn in our whitepaper how journey orchestration helps your business to deliver seamless customer experiences

Success stories with our customers

Audi Reference Teaser

Successful corporate communications for AUDI AG

Successful corporate communications for AUDI AG

Merkle reference: Siemens

Together we shape the communication of the future

Together we shape the communication of the future

Interior expert on its way to a smart multichannel retailer

Interior expert on its way to a smart multichannel retailer

Discover how a robotics pioneer became a digital innovator

Discover how a robotics pioneer became a digital innovator

We are celebrating over 10 years of successful cooperation

We are celebrating over 10 years of successful cooperation

From traditional manufacturer to digital trendsetter

From traditional manufacturer to digital trendsetter

New website and integrated customer portal

New website and integrated customer portal

New reporting tool tracks KPIs and business processes.

Innovative B2B- and B2C-Shop for KOCH

Lean product development with Siemens

Intuitive app for the financial sector

Eniwa: Increased efficiency thanks to new Salesforce CRM

More User Focus with Clear Design & Informative Content

Three testimonials from Eucerin Reference

360º campaign for Eucerin Switzerland

AUDI AG: SEO as a basis for communication

AUDI AG: YouTube for Journalists

Siemens Wunsiedel Merkle Reference

Innovative infotainment with Amazon documentary

AUDI AG: #RevealTheA6 Campaign

Merkle EFFEN Vodka Case Study

EFFEN Vodka - Social media campaign for more acceptance

Innovative real estate platform from Liiva and Merkle

Generali Austria: Creative Full Service

Merkle Lebenshilfe Wien Teaser

Lebenshilfe Wien: Creative Full Service

SCHOTT CERAN®: clean and chic – relaunch with wow effect

Outstanding brand experience for MANN+HUMMEL

Digital B2C communication for Beiersdorf Austria

Merkle supports the STEFFL department stores in its digital transformation

OMV: Fresh social media content strategy

RIXO app screen

RIXO: Automation is the future of insurance industry

Jaguar Land Rover South Africa elevates customer experience with new journeys

Raiffeisen Bank Teaser

Digitalized, data-driven and customer-centric marketing automation

Innovative e-commerce for B2B customers at Bossard

Innovative real estate app for Livit

Diver – Underwater Universe Experience.

Website relaunch with fullservice package

Elevation through digital efficiency

New 360-degree perspective on customers

Smart all-in-one solution for the credit card provider

Integrated brand experience, more conversion

Experience platform for unique brand communication.

NIVEA MEN Deep: With E-sports to successful product launch.

Analytics Unlocked: Data-based campaign management.

Ingenuity: employees become ambassadors.

Coffee Mug: Internal communication as infotainment.

New online platform for financial and insurance services.

Audi. Rapid launch campaign in blockbuster style.

360° customer view for the real estate specialist.

ABB Formula E: Rapid start of an electric mobility partnership.

Realisation of new business model Clyde in only 6 weeks.

Perfectly personalized customer journey.

Brilliant CRM for impressive jewellery.