Account Director - Financial Services / Service Industries 80-100%

Lancy

Company Description

We dream. We Do. We Deliver.

As a  data-driven full-service agency with a focus on customer experience transformation  , we work with the  top 500 companies from the entire DACH region and Eastern Europe. Our roots are in Switzerland: Merkle DACH emerged from a partnership between the two leading digital agencies Namics and Isobar. We are part of Merkle, the largest company in the dentsu network, uniting  more than 66,000 digital fans in 146 countries under one roof - and together we bring brands to life.

We are more than 1,200 digital experts with know-how in digital strategies, martech platforms, advertising media, UX, CRM, data, commerce, mobile, social media, intranet and CMS. We work with our partners Adobe, Microsoft, Oracle, Salesforce, Sitecore, SAP and many more.

You are free to choose your place of work:  Geneva, Lausanne

Job Description

  • You will be responsible for sales and margins for existing Swiss customers from the finance/insurance industry, public administration and other service companies.
  • In close cooperation with the customer, you define the goals to be achieved and accompany both in terms of content and strategy
  • You will take over the technical management of the account team and work with the team to develop individual contributions to achieving customer-related goals
  • You will develop into a Trusted Advisor through a high degree of customer and employee satisfaction
  • Together with our sales department, you will build up new customer relationships in Switzerland and thereby expand your customer portfolio

Qualifications

  • Completed university degree in marketing, business informatics or business administration or comparable qualification
  • At least 3-5 years of account management experience in the software, consulting or agency environment, ideally for customers in the finance/ insurance industry, public administration, FinTech or other service companies.
  • You also have proven expertise in digital topics for this industry
  • Networker* with a convincing and personable demeanor at executive level/C-level, existing and active network of contacts in Switzerland desirable
  • Ability to successfully develop a customer relationship through competent advice 
  • Willingness to travel in Switzerland (approx. 40% of the working time)
  • Fluency in written and spoken French and English
  • Humour, flexibility and team spirit

Additional Information

We have highly motivated people who support and enrich each other. We live the possibilities of the digital world: home office, work anywhere and flexible (annual) working hours. At the same time, we appreciate our face-to-face exchange. Coffee or tea, sweets or fruit - almost a matter of course and at the same time very much appreciated

Pens, paper or writable glass walls are of course also available if you need a break from the digital. Would you like to clear your brain? Jump on the foosball table, Playstation, massage bench or yoga mat. There are regular exchange formats for networking and (brain) food Meetings, labs and much more Not enough yet? Then do something for your education, internally or externally. We support you. 

Sounds good? Then become a part of us and apply right here, digitally of course - no matter which gender you feel you belong to or what background you bring with you. Diversity is important to us and we aim to create an inclusive environment. Please enter your salary expectations and a possible starting date. We look forward to you!

Personnel consultancies are only desired as selected partners.

*It is important that you suit us and we suit you! Regardless of your gender (m/f/d) and whether you like cake or not :-)

You have questions about the job? Then write us an e-mail.

Merkle Recruiting-Team Deutschland
Our recruiting team is looking forward to hearing from you.

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