Business Analyst


Company Description

We Dream. We Do. We Deliver.

As a聽full-service, data-driven customer experience transformation,聽we partner with Top 500 companies in the DACH region and in Eastern Europe. Originally from Switzerland, Merkle DACH was created out of a merger between Namics and Isobar - two leading full-service digital agencies.

Our 1200+ digital enthusiasts聽are innovating the way brands are built, through providing expertise in Digital Transformation strategy, MarTech platforms, Creativity, UX, CRM, Data, Commerce, Mobile, Social Media, Intranet and CMS. We are part of the global聽Merkle聽brand, the largest brand within the dentsu group, who shares with us a network of over 66,000 passionate individuals in 146 countries.

Are you ready to push the boundaries of digital change and join a growing team with an amazing work environment?

Our business includes to a large extent the integration and adaptation of standard software along the tasks in our customer projects. In order to meet different requirements, we rely on long-term partnerships with leading technology providers.

Job Description

Key responsibilities:

路聽聽聽聽聽聽聽 Analysis and Requirements Definition. Employs a range of tools and techniques to gather business and user requirements against the clear objectives articulated for the project. Determines the need and value of performing the activity based on the context. If required, employs a range of tools and techniques to map 'As-Is' and To-Be' business processes/capabilities

路聽聽聽聽聽聽聽 Impact Analysis and Estimation. Identifies potential consequences of a change and estimates what needs to be modified to accomplish that change and focuses on defining changes within the scope of the overall project design, to the requisite quality with appropriate level of effort required depending on change defining

路聽聽聽聽聽聽聽 Business Solution Design and Development. Engages with requisite stakeholders to ensure business systems, workflows and processes contribute to target operating model/capability. Ensures that activities within project are mapped to ensure that they are delivered effectively and work in partnership with domain experts e.g. Enterprise Architects, Systems Analysts, where applicable, to translate business needs into solutions, work with technical leads to ensure business needs are translated into the technical solutions

路聽聽聽聽聽聽聽 Stakeholder Engagement. Engages with business owners, business change managers, users and other identified key stakeholders, as required, to ensure alignment of project requirements and solution/capability design

路聽聽聽聽聽聽聽 Business Change. Works closely with Business Change Managers and improvement teams with identification of BAU enhancements and associated solutions to ensure that defined project outputs are delivered

路聽聽聽聽聽聽聽 Frameworks, Tools and Documentation. Provides advice and guidance to the project team on application of methodologies; operating model; functional specification; user cases; user stories; defect analysis; forms and templates appropriate for organisational context and project


路聽聽聽聽聽聽聽 Experience with Enterprise Application or CRM/ERP analysis

路聽聽聽聽聽聽聽 Experience with requirements gathering and data analysis

路聽聽聽聽聽聽聽 Knowledge of CRM

路聽聽聽聽聽聽聽 Knowledge of Data Model design, data mining, and data segmentation is advantage

路聽聽聽聽聽聽聽 Experience with BPMN/BPEL and or UML is advantage

路聽聽聽聽聽聽聽 Proven experience with JIRA/Confluence/ Architect or with similar tools

路聽聽聽聽聽聽聽 Great communication and presentation skills

路聽聽聽聽聽聽聽 Excellent English, both written and verbal

Additional Information

We offer you:

路聽聽聽聽聽聽聽 Interesting international projects, where you can gain new/relevant experience

路聽聽聽聽聽聽聽 Dynamic environment - you will never fall into a routine work

路聽聽聽聽聽聽聽 Possibility to grow with every new project

路聽聽聽聽聽聽聽 Start-up agile atmosphere

路聽聽聽聽聽聽聽 Friendly international team of creative minds

We obviously offer even more:

路聽聽聽聽聽聽聽 Brand new offices in Prague and Brno centre with great accessibility

路聽聽聽聽聽聽聽 Laptop and international tariff even for your private use

路聽聽聽聽聽聽聽 Cafeteria of benefits to choose from 鈥 life insurance, pension insurance, Edenred Cafeteria and more are coming

路聽聽聽聽聽聽聽 5 weeks of paid vacation (25 days)

路聽聽聽聽聽聽聽 Medical advisory system 鈥

路聽聽聽聽聽聽聽 2 sick days per calendar year

路聽聽聽聽聽聽聽 Soulmio 鈥 well-being benefit

路聽聽聽聽聽聽聽 We value self-education and learning new technologies, so we support all our team members in obtaining new certifications, attending learning tutorials and conferences etc.

路聽聽聽聽聽聽聽 Flexible working hours and home-office

路聽聽聽聽聽聽聽 Opportunity to travel

路聽聽聽聽聽聽聽 We have an employee breakfast regularly, we enjoy beer and wine and we create a lot of opportunities to get together for those who enjoy life, not only work.

路聽聽聽聽聽聽聽 Relocation support for candidates outside of the Czech Republic

You have questions about the job? Then write us an e-mail.

Merkle Recruiting-Team Deutschland
Our recruiting team is looking forward to hearing from you.

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