Company Description

We Dream. We Do. We Deliver.

As a full-service, data-driven customer experience transformation, we partner with Top 500 companies in the DACH region and in Eastern Europe. Originally from Switzerland, Merkle DACH was created out of a merger Namics and Isobar - two leading full-service digital agencies.

Our 1200+ digital enthusiasts are innovating the way brands are built, through providing expertise in Digital Transformation strategy, MarTech platforms, Creativity, UX, CRM, Data, Commerce, Mobile, Social Media, Intranet and CMS. We are part of the global Merkle brand, the largest brand within the dentsu group, who shares with us a network of over 66,000 passionate individuals in 146 countries.

Job Description

Database Expert is going to be dedicated to one of our big customers. The purpose of this role is to operate all IT services, systems and applications and to monitor events that occur in the enterprise IT environment, to ensure that Configuration Items (any component that needs to be managed in order to deliver an IT Service) are identified, accounted, reported, verified and audited.


  • Deliver IT services, systems and applications to the business
  • Ensure adherence to quality standards as defined by the IT Organization
  • Ensure appropriate response to audit / ISRM assessment findings and recommendations
  • Define an end-to-end provisioning process facilitating automation wherever possible
  • Perform patch management and image management activities
  • Ensure standard build/image
  • Ensure accurate provisioning and metering of services
  • Provide early feedback to development team on release issues
  • Ensure that an up-to-date asset inventory for all technology assets is maintained and only authorized components are used
  • Accountable to ensure adherence with Security and Compliance policies and procedures within Technical Operations service scope
  • Coordinate all configuration management database changes which directly or indirectly impact production services
  • Ensure addition, modification or removal of any IT asset in a standard and controlled manner
  • Ensure that CIs are identified, accounted, reported, verified and audited
  • Take accountability to ensure adherence with Security and Compliance policies and procedures within Service Operations scope
  • Ensure to resolve/follow-up on the P1 /P2 critical incidents and follow-up on the root cause analysis etc.


  • Oracle skills are mandatory, MSSQL skills are good to have
  • Installing, configuring, patching & administration of Oracle software versions 11g, 12c, 19c
  • Installation, configuration & patching of SQL Server 2014/2016/2017 in clustered and non-clustered environment
  • Experience in patching of Oracle & SQL binaries and databases
  • Oracle ASM (Automatic Storage Management) installation, configuration & administration
  • Installing, configuring, patching & administration of Oracle Data Guard 11g, 12c & 19c
  • Installing, configuring, patching & administration of Oracle RAC 11g, 12c & 19c
  • Upgrading Oracle software version from 10g/11g to 12c/19c
  • Upgrading SQL Server version from 2005, 2008 to 2016/2017
  • Administration and Security management of databases
  • Installation, Configuration and troubleshooting of SQL Server HA solutions
  • Experience in designing & administration of Disaster Recovery & High Availability solutions
  • Oracle 13c Grid OEM for administration, monitoring & performance analysis of Oracle instances
  • Experience in SQL Server Analytical and Reporting Services
  • Monitoring, performance analysis and fine tuning of databases
  • Backup and restore of databases
  • Organize / perform support and troubleshooting for database products
  • Good working knowledge of Linux, AIX & Windows Operating Systems
  • Basic knowledge of server/databases hosted on public cloud
  • Working collaboratively in a global team environment
  • Working in cross-functional project teams
  • Ability to work independently with minimal supervision
  • Good communication (verbal & written) and inter-personal skills.
  • Deep desire to expand skill set and excel in meeting business requirements.
  • Ability to handle high pressure situations and quickly respond and resolve production priority problems

Additional Information

We work with highly motivated people, who support and enrich each other. We live the possibilities of the digital world through home office, meaning you can work anywhere with flexible (annual) working hours. We also value face-to-face exchanges - coffee or tea, biscuits or fruit are all welcomed on board and shared throughout our offices.

If you ever feel the need to take a break from the digital world, we love to get hands on together and use pens, paper, and whiteboards for brainstorming sessions. Need to clear your head? Hit the foosball table, PlayStation, massage bench or yoga mat. For networking and (brain) food, we offer regular exchange formats, like meetings, tech labs and more. Not enough? We are full believers in education and support training, whether it be internally or externally. We support you.

If you feel inspired by us, we’ll probably be inspired by you. Join us now and apply online to make sure we match each other’s expectations. We value diversity and are committed to creating an inclusive environment. We welcome all qualified candidates - regardless of your gender or background, please indicate your salary expectations and possible entry date. We look forward to hearing from you!

Personal consultancies - we only work with selected partners.

You have questions about the job? Then write us an e-mail.

Merkle Recruiting-Team Deutschland
Our recruiting team is looking forward to hearing from you.

Maybe these jobs are of interest to you?

We currently do not have any vacancies for the current selection.