Senior Client Director - Austria

Ideal Qualifications:

• Delivers innovative and ambitious, strategic and commercial solutions that balance client and agency values working closely with colleagues and clients
• Builds strong client relationships as a trusted advisor with senior client and industry stakeholders
• Deepens the relationship to ensure retention and growth
• Manage teams to ensure they also build strong relationships with their counterparts to deliver outstanding client service
• Immerses self and team in clients’ business: understanding their challenges, objectives, external economic environment, markets they operate in, competitive threats and relevant partner agencies; knows their business model, how it is performing and what success looks like; knows client’s products inside out and applies this knowledge to deliver innovative, ambitious client plans and service
• Uses account plans to stimulate and track future work; manages resources effectively
• Understands client commercial framework and works with senior account leadership to ensure business is run profitably
• Improves client satisfaction to expand existing revenue streams and build new ones
• Excellent business sense, problem solving, and analytical skills
• Manages systems for forecasting accurate spend and track progress
• Translates agency strategy into innovative, executionable business plans for own client that deliver business value
• Previous account development experience and successful track record
• Active network in the Austrian Marketing/Technology automation industry
• Strong work ethic & high energy
• German-native and English-fluent

Insights:

• You will be part of our wider Business Development | Sales Team (that is now covering few countries) and responsible for the Sales Team’s success in Austria
• You will display commitment to achieving quarterly and annual sales targets by leveraging existing professional sales skills and experience
• You will establish a position as a trusted advisor within the Marketing Technology/Software as a service sector
• And prospect for new Marketing Technology opportunities within assigned accounts
• Drive effective presentation/proposal/quote preparation and manage the overall opportunity process
• Develop and maintain strong client relationships to fully understand of the client's business goals, identify their needs and offer appropriate solutions
• Act as a consultant to our clients, sharing knowledge and resources to keep the client informed of market trends in their vertical market
• Provide excellent service to our clients and ensure a strong customer satisfaction with our solutions
• Leverage the client relationship to identify and qualify forward-thinking, high-impact opportunities for both the client and Merkle
• Collaborate with the broader Merkle team to develop practical and cost-effective solutions that meet the client's objectives
• You will be working within an Agile development environment
• And collaborating with colleagues onshore and offshore on a day-to-day basis.
• Required travelling up to 30% as an example, as this is a client-facing position.

With us, you will become part of:

• An international team, where you can gain new/relevant experience
• A dynamic environment where you will never happen to fall into a routine work
• Possibility to grow
• Start-up agile atmosphere
• Friendly international team of creative minds 

And we offer even more!

• Numerous fringe benefits (annual ticket Wr. Linien, meal allowance, MediClass private doctors, etc ...)
• Laptop and Mobile Phone
• Sick Days according to the local labour law
• Targeted training and further education as part of the Dentsu Academy
• Flexible working hours (flexitime & home office)
• Attractive working atmosphere in a committed, dynamic team
• Regular employee and team events
• Exciting environment in an up-and-coming market and international network
• A responsible company, that grew to be a low carbon one, with 100% renewable energy.
• New modern office in Viertel Zwei, right next to Vienna's Prater