Senior Project Manager

Company Description

We Dream. We Do. We Deliver.

As a full-service, data-driven customer experience transformation, we partner with Top 500 companies in the DACH region and in Eastern Europe. Originally from Switzerland, Merkle DACH was created out of a merger between Namics and Isobar - two leading full-service digital agencies.

Our 1200+ digital enthusiasts are innovating the way brands are built, through providing expertise in Digital Transformation strategy, MarTech platforms, Creativity, UX, CRM, Data, Commerce, Mobile, Social Media, Intranet and CMS. We are part of the global Merkle brand, the largest brand within the dentsu group, who shares with us a network of over 66,000 passionate individuals in 146 countries.

Are you ready to push the boundaries of digital change and join a growing team with an amazing work environment?

Our business includes to a large extent the integration and adaptation of standard software along the tasks in our customer projects. In order to meet different requirements, we rely on long-term partnerships with leading technology providers.

Job Description

The purpose of this role is to drive and oversee the delivery of our business transformation projects to ensure that the objectives outlined are clearly defined and achieved within the agreed time, cost and quality constraints.

We develop and implement IT solutions like Salesforce, marketing automation, e-commerce solutions, digital tracking and analytics solutions. We also deliver IT service management and IT project management for multinational clients.

Are you ready to push the boundaries of digital change and join a growing team with an amazing work environment?

Qualifications

Requirements

•   Minimum 5 years of project leadership experience
•   You should have the business acumen attitude & prior experience on sales process
• Experience with AEM (Adobe Experience Manager), CRM systems, ERP, CMS or e-commerce needed
•   You are a seasoned project manager
•   Open for travelling- up to 25%
•   You have experience with Delivery and People Management
•   Self-starter, pioneer
•   Soft skills: presentation skills, communicative, professional, positive attitude, pro-active and independent worker, with a can-do attitude
•   Fluent English and German
•   You are proficient with project management methodologies - SCRUM / Prince2 / ITIL
•   You should have experience with consultancy business

Languages

English - Fluent
German - Fluent

Key responsibilities

•   Establish strong relationships with client sponsors and lead project delivery
•   Ensures success and smooth delivery of projects and drives client satisfaction
•   Responsible to achieve client’s business case, add value to our clients and explore expansion opportunities
•   Responsible for adoption of Isobar tools, best practices and documentation into the specific project delivery
•   Lead project management engagements with clients on the technical and business challenges related to their needs
•   Work closely with solutions and business development teams as well as other delivery centers in the Czech Republic, Germany, Serbia, Switzerland and Portugal
•   Manage external partnership with Merkle DACH partner companies
•   Work closely with sales, support the pre-sales process and own the SoW agreement with client