More service and shorter ways for users.
Sunrise, the largest private telecommunications company in Switzerland, has taken the initiative to be prepared for the current challenges of the market and those to come. Their goal is an innovative web presence and the expansion of their e-commerce and online support.
A close, agile and pragmatic collaboration of all team members of all partners shall be the key to success for the relaunch.
Merkle as full-service partner is responsible for the whole specification and implementation of the platform based on Adobe Experience Manager and SAP Hybris. In the future Merkle assumes the development of the platform for Sunrise.
A consequent best of breed approach
Multi channel solution based on Adobe Experience Manager and SAP Hybris
Connecting the frontend with several peripheral systems for a seamless user experience
The search technology Lucene & Solr delivers search results concerning product information, content pages and services
Project management does not follow standardized methods but uses classical and agile methods, i.e. Kanban for the implementation management
A particular challenge is the heterogene project setup with many partners, dependencies on further digitalization projects and a a project duration of only 15 months.
Interdisciplinary collaboration of project teams from Zurich, St. Gallen and Belgrade.
Concept, design and frontend are provided by Hinderling Volkart.