Thomas Walter, Head of CX Platforms at Merkle EMEA
Thomas is the Head of CX Platforms at Merkle EMEA. In this role he is looking after Merkle's business units that implement CX platform solutions for international brands as well as for SMEs across industries. Thomas brings in 15+ years of industry expertise, especially in digital service design, commerce, and data transformation, and is an expert in the Adobe stack for 10+ years. Thomas holds a master's in engineering and a PhD in business.