Zurich, 9th of February 2023 – Merkle – a dentsu company, a data-driven full-service agency for customer experience transformation (CXM), appointed Roberto Galdo as its new Chief Operating Officer for Merkle DACH. As part of the dentsu group, the digital agency combines the triad of technology, data and creativity for new customer experiences and relies on interdisciplinary teams and diversity.
On February 1, 2023, Galdo will relinquish his previous duties as Head of the Salesforce Business Unit. Under his leadership, the team earned the Salesforce Partner of the Year 21/22 award in Switzerland. In addition, Galdo managed more than 500 talented professionals in his unit and helped them realize their full potential. Until this position is filled in the long term, it will be taken over on an interim basis by Roberto Quattrini, Deputy Head of Salesforce at Merkle DACH.
„Over the past seven years, I‘ve been able to witness the growth and development of Merkle and dentsu in the market and learn from the brightest minds in the company. I'm thrilled to continue providing our customers with the best possible customer experiences. Being part of this community is a great recognition and I will continue to do my best to ensure our success in all markets.”
